Call Center
Trusted global communications to connect you with customers.
A cloud-based call center provides a communication platform to both company and its clients for handling customer calls and interactions over the internet. It is cost-effective, easier to set up & maintain, and provides the necessary technology to access and connect with clients anywhere, anytime.
CloudPBX
Deliver a business communication environment to your SMB and enterprise customers with voice, video, CRM integrations, Telesales and more
Cloud SIP Trunks
SIP Trunking makes it easy to connect your existing PBX system to the world in minutes. Scale up or down with virtually unlimited capacity, save on costs with per-second billing and go global easily.
Omni Channels
Switching from a traditional call center to a cloud-based omnichannel contact center makes interacting with customers accessible from anywhere at any time.
- Integration (CRM, Ticketing, e-commerce etc)
- Automated Routing
- Chat bots
- Analytic and Reporting
- Voice Bots / Interactive Voice Response
- Biometrics
Contact Center
When you switch to SIP trunking, phone calls travel over the Internet similar to other forms of media. You eliminate extra maintenance costs by combining all your communication needs into one service rather than two. You can send video, instant messages and voice calls through the same system instead of using different software for each, bringing together different services like voicemail, IVR etc in one neat package. You can even integrate SIP trunks with other enterprise software like CRM and ERP systems, which can greatly improve productivity. We provide solution to connect with your customer or audience:
- Omnichannel
- Telesales
- Campaign
- CRM Integration