Managed Services

Relieve your IT department and ensure that business processes and information processing run smoothly.

Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for maintaining and anticipating need for, a range of processes and functions in order to cut expenses, improved effective and efficient operations.

We understand how difficult it is to strike the right balance between continuously improving your business and keeping the company up-to-date with the latest technology. To drive growth, you need a qualified partner on your side to provide ongoing support and ensure your IT infrastructure is aligned with the business strategy.

WHY CHOOSE JABIKHA FOR YOUR END-TO-END MANAGED IT SERVICES ?

Working with Our Managed Services can be a great way for your company to improve its IT processes, yet it can be intimidating to invite an outside organization into your environment. For an Our Managed Service to work effectively, We and the client must form a strong partnership with a shared vision, and there are several steps you can make to ensure a smooth, successful transition:

  • Choose us as your partner.
  • Assess your internal processes
  • Establish clear goals
  • Draw the line between we and your internal IT
  • Outline your corporate culture and understand how Our Managed Services fits into it
  • Be open and receptive to change
  • Think carefully about SLAs and KPIs
  • Build a partnership.

We provide proactive IT infrastructure monitoring, regular software configuration and updates, resource usage optimization, user support and overall improvement of your IT infrastructure and its components. Optimize your cloud consumption, applications, or your cloud or on-premise infrastructure and drive innovation, productivity, and team efficiency.

OUR MANAGED SERVICES INCLUDES:

Our Managed Services enables even more proactive issue resolution, before the real problem occurs. The built-in Artificial Intelligent maintenance engine supported with historical data and information collected in real time can trigger actions to prevent potential issues.

Your assets can be retrofitted with IoT sensors to monitor different parameters (i.e. liquid, temperature, weather, dust, humidity levels, predict and eliminate the risk of equipment malfunction or shortage of material.

As data processing takes place in real time, technicians can receive notifications  on mobile devices about problems and react immediately, so business operations may continue uninterrupted, the cost of repairs can be minimized, and new equipment purchases may become unnecessary.

To avoid unexpected breakdowns and associated downtime and costs in your company, equipment requires replacement parts and periodical inspections.

With data about recommended inspection dates and a preventive maintenance module, you can automatically plan service appointments and avoid expensive repairs. By assigning tasks at the right time and preventing breakdowns, you can also extend the life of assets, increase efficiency, and ensure uninterrupted productivity. As a result, you benefit from reduced maintenance costs and save time spent on planning schedules for technicians.

Some appliances can continue to operate even after a breakdown, in some cases thanks to the redundancy of their components, offering limited efficiency.

With a field service maintenance module, you can gather all monitoring data and compare this information in its own right or with desired values. Deviations can be automatically detected and reported as new maintenance tasks, thus saving time and money by preventing failure in more expensive hardware protected by the damaged equipment.

Your IT may well be a business-critical asset; and a significant financial and time investment in your organisation. A delay in being alerted to an ‘incident’ could mean the difference between an easily managed minor issue and a catastrophic event crippling your business.

Our Support and Monitoring system designed to measure, analyse, diagnose and resolve performance issues ensuring server and infrastructure uptime and reassuring peace of mind.

We have the ability to monitor any and every aspect of your IT infra-structure with a network connection.

IT operations and maintenance is the process of monitoring, upgrading, and maintaining an organization’s applications and IT infrastructure on a continuous basis.

The main purpose of Operational Maintenance is to increase the quality of the services that are delivered to the business through performing the necessary preventive maintenance activities in a controlled way in order to maintain the agreed level.

Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking.

IT performance management is the supervision of an organization’s information technology (IT) infrastructure to ensure that key performance indicators (KPIs), service level and budgets are in compliance with the organization’s goals.

The term encompasses purchasing decisions, the standardization of IT equipment and guidance on capital and human resources.

IT performance management also refers to a class of software tools that allow the IT operations group to monitor and control  infrastructure stacks. In addition to monitoring infrastructure performance, these tools help an IT operations team gather and analyze performance metrics over time, forecast future demands and identify abandoned or underutilized resources.

Tell us more about how we can help you accelerate your business. Let us provide the support you deserve.