Service Operation Center (SOC)
Security Operations Center (SOC) is a centralized facility or team responsible for monitoring, detecting, responding to, and mitigating cybersecurity threats and incidents.
Managed Security Operation Center (SOC) is designed to engage the security workforce to deliver constant insurance, discovery, prevention, and alleviation of dangers to organization systems. Cybersecurity service offered by Jabikha that provides managed SOC (SOC as a service) to its clients.
Jabikha SOC offerings for clients are those that combine security, reliability, scalability, and customer-centric support, while also being flexible enough to accommodate the unique needs of various industries. Ensuring that the SOC can respond swiftly to incidents, provide clear reports, and align with the client’s strategic goals will make the service offering stand out.
Jabikha SOC Team sets up continuous monitoring systems, using Security Information and Event Management (SIEM) tools to identify suspicious activities, intrusions, or anomalies. Jabikha SOC team also respond to threats, reveal vulnerabilities, and handle incidents that may be in progress on your frameworks or systems with the help of the Security Operation Center.
Benefits of a Managed SOC for Clients:
- Reduced Risk: Clients can focus on their core business activities while knowing that their cybersecurity is being actively managed and monitored.
- Expertise: The SOC team brings specialized knowledge, skills, and tools that may not be available in-house.
- Scalability: As the client grows, the SOC service can scale accordingly to accommodate more endpoints, more complex threats, and higher volumes of data.
- Cost-Effective: Instead of maintaining an in-house SOC team, clients can leverage a third-party managed service, saving on infrastructure, staffing, and training costs.
- 24/7 Protection: Continuous monitoring and defense against cyber threats that could otherwise disrupt the client’s operations.
Detection & Response
Using our SOC solutions, network engineers can quickly obtain an end-to-end view of the network’s status as they reduce the complexity of their activities. They benefit from the solution’s ability to process billions of records each day, with robust correlators and threshold crossing alarms (TCAs) designed to reduce the number of active alarms. All of this is possible with our innovative, machine-learning based algorithms which automate many actions.
Key Components of a Managed SOC for Clients:
- Continuous surveillance of the client’s IT infrastructure, including network traffic, endpoints, servers, and cloud environments.
- Use of Security Information and Event Management (SIEM) tools to collect, aggregate, and analyze log data for suspicious activities.
- The SOC team will use threat intelligence feeds to stay updated on emerging threats, malware signatures, and attack vectors that could impact clients.
- Integration of threat intelligence feeds to keep SOC teams up-to-date on emerging cyber threats, vulnerabilities, and TTPs (Tactics, Techniques, and Procedures) used by cybercriminals.
- This enables proactive blocking or mitigation of threats before they affect the organization.
- When a security incident or breach is detected, the SOC team responds quickly to mitigate the damage. This could involve containment, investigation, remediation, and reporting.
- Post-incident analysis and root cause analysis to strengthen the client’s security posture.
- Regular scanning of the client’s systems for vulnerabilities.
- Coordination with the client’s internal teams to prioritize and patch critical vulnerabilities.
- Ensuring that the client’s systems comply with industry regulations (e.g., GDPR, HIPAA, PCI DSS, etc.).
- Generation of reports to help clients maintain or achieve compliance.
- Risk assessments and gap analysis to proactively identify vulnerabilities that might be exploited.
- Ensuring that the SOC offering aligns with and supports disaster recovery and business continuity strategies to minimize downtime during an attack.
- In case of a security breach, the SOC will conduct forensic analysis to trace the attack path, identify compromised assets, and gather evidence for potential legal action.
- Detailed reporting for clients, including actionable insights and recommendations.
- Implementing proactive strategies such as firewalls, intrusion detection systems (IDS), endpoint detection and response (EDR), and vulnerability assessments.
- Regular security audits and penetration testing.
- Collaboration with Other Teams: The SOC often works closely with other teams such as IT, network operations, legal, and compliance to ensure that incidents are properly managed and remediated.
- Reporting: Regular reports are generated to communicate the status of security operations, ongoing incidents, and risk posture to management and stakeholders.
- The Jabikha SOC could offer customized services based on the client’s size, industry, and specific cybersecurity needs. This can include tailored monitoring, incident response playbooks, and advanced threat hunting.
- Types of SOC Models
- In-House SOC: Managed internally by client and supported by Jabikha SOC Team.
- Managed SOC: Outsourced to Jabikha SOC that offers security monitoring and incident response services.
- Hybrid SOC: A combination of in-house and outsourced services, where some aspects of security monitoring are handled by client, while others are outsourced to Jabikha SOC.
- SIEM (Security Information and Event Management): SIEM systems aggregate and analyze log data from multiple sources to detect suspicious activities.
- Endpoint Detection and Response (EDR): EDR tools help monitor and respond to threats targeting endpoints like servers, workstations, and mobile devices.
- Firewalls, Intrusion Detection Systems (IDS), and Intrusion Prevention Systems (IPS): These are used to monitor network traffic for suspicious patterns and block malicious activities.
- Security Orchestration, Automation, and Response (SOAR): These tools help automate and streamline incident response processes, improving efficiency and reducing response times.
SOCs are often structured into different levels based on the complexity of tasks and the maturity of the operation:
- Level 1 (L1): First line of defense, responsible for monitoring, triage, and initial response. They handle routine alerts and escalate more complex incidents to higher levels.
- Level 2 (L2): Analysts with more advanced expertise who investigate and respond to more complex incidents. They perform deeper analysis and may take corrective actions.
- Level 3 (L3): Senior experts or incident response specialists who handle high-priority, complex incidents. They perform in-depth forensics, work on remediation strategies, and provide recommendations for improving security posture.
Tools and Technologies
